Current Job Opportunities
Digital Platform Project Coordinator
Position Summary
The Digital Platform Project Coordinator will work with the Executive Director and an outsourced development partner to build a pilot virtual platform that will provide Kate’s Club programming and resources to both current and new members. This individual will be coordinating the day-to-day project including the agile development process and content compilation and organization.
Location
Brookhaven, GA | Remote work negotiable in hybrid
Responsibilities
- Manages day-to-day workflow and communications with digital platform development partner, including management of change tickets
- Works with program staff to develop, compile and organize content to be included on the digital platform
- Performs testing prior to rollout of digital platform pilot into the production environment
- Trains and assists other members of staff on how to utilize the digital platform
- Manages the day-to-day operation, use, and configuration of the digital platform
- With support of development partner, addresses technical incidents, system issues, and other digital platform incidents from identification through resolution
- Collects, summarizes, and analyzes pilot usage data in preparation for generation of standard and custom reports for data driven decision making
- Recommend solutions on the utilization of the digital platform to measure performance and meet organizational objectives
- Identify and recommend areas of opportunity, process improvements, and innovative solutions
- Provide customer support for members and staff using digital platform
- Monitors stability, uptime, service level targets, security, and any required maintenance on the pilot digital platform
- Creates, maintains, updates, and documents all technical aspects and standard operating procedures of the digital platform
- Administers the content backup process to ensure disaster recovery policies are adhered to, and performs the restoration of those backups when needed
Qualifications and Skills
- Project management including continuous delivery lifecycle and agile concepts
- Some understanding of SQL and programming, including data modeling
- Ability to learn new technology platform and educate others on how to utilize
- Strong team player and ability to work independently and be resourceful
- Understanding of working with children and families
- Passion for non-profit work and Kate’s Club mission
Salary and Benefits
- Part-time, non-exempt position
- Starting hourly pay range between $18 and $22 per hour
How to Apply
- Please send a cover letter and resume to info@katesclub.org.