Current Job Opportunities

Digital Platform Project Coordinator

Position Summary

The Digital Platform Project Coordinator will work with the Executive Director and an outsourced development partner to build a pilot virtual platform that will provide Kate’s Club programming and resources to both current and new members. This individual will be coordinating the day-to-day project including the agile development process and content compilation and organization.

Location

Brookhaven, GA | Remote work negotiable in hybrid

Responsibilities

  • Manages day-to-day workflow and communications with digital platform development partner, including management of change tickets
  • Works with program staff to develop, compile and organize content to be included on the digital platform
  • Performs testing prior to rollout of digital platform pilot into the production environment
  • Trains and assists other members of staff on how to utilize the digital platform
  • Manages the day-to-day operation, use, and configuration of the digital platform
  • With support of development partner, addresses technical incidents, system issues, and other digital platform incidents from identification through resolution
  • Collects, summarizes, and analyzes pilot usage data in preparation for generation of standard and custom reports for data driven decision making
  • Recommend solutions on the utilization of the digital platform to measure performance and meet organizational objectives
  • Identify and recommend areas of opportunity, process improvements, and innovative solutions
  • Provide customer support for members and staff using digital platform
  • Monitors stability, uptime, service level targets, security, and any required maintenance on the pilot digital platform
  • Creates, maintains, updates, and documents all technical aspects and standard operating procedures of the digital platform
  • Administers the content backup process to ensure disaster recovery policies are adhered to, and performs the restoration of those backups when needed

Qualifications and Skills

  • Project management including continuous delivery lifecycle and agile concepts
  • Some understanding of SQL and programming, including data modeling
  • Ability to learn new technology platform and educate others on how to utilize
  • Strong team player and ability to work independently and be resourceful
  • Understanding of working with children and families
  • Passion for non-profit work and Kate’s Club mission

Salary and Benefits

  • Part-time, non-exempt position
  • Starting hourly pay range between $18 and $22 per hour

How to Apply

  • Please send a cover letter and resume to info@katesclub.org.

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